Return & Exchange

Return & Exchange

RETURN DAY

You have 30 days from the date of delivery to request a return.

Returns must be requested and authorized before sending items back. Unauthorized returns will not be accepted or refunded.

RETURN CONDITIONS

Items must be unworn, unwashed, undamaged, and unused.

All original tags must be attached.

Ideally returned in the original packaging.

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment. It will be visible in your account within 5 working days.

Our returns address is:

PRIVIO RETURN ADDRESS